Your same local team continues to deliver industry-leading pest control from our offices across:
- Chicago, IL
- Cincinnati, OH
- Columbus, OH
- Indianapolis, IN
- Kansas City, KS
- St Louis, MO
- Minneapolis, MN
McCloud is now Terminix
Same team. Stronger together.
McCloud is now part of Terminix—two trusted pest control providers united under Rentokil Terminix, a global leader in the industry. While our name is changing, your local team remains the same. You’ll continue to receive the dependable service you’ve come to expect, now supported by even more resources to deliver customized pest management solutions tailored to your needs.
What this means for McCloud customers
Your trusted local team and technician will remain the same—no need to reintroduce your pest problems to someone new. Your current service plan, pricing, and contract terms are staying exactly as they are. You’ll continue receiving the reminders you prefer, in the way you’re used to. In short, the reliable service you know and trust isn’t going anywhere.
That said, you may notice a few updates to our look and communications as we continue to evolve. If you have questions or want to understand more about what’s changing (and what’s not), take a look through the FAQs below.
Frequently Asked Questions
We know change can raise questions, but rest assured, the service, people, and protection you rely on aren’t going anywhere. McCloud Services is now part of Terminix, and that means even better resources, with the same local team.
Yes! Your technician will continue to service your home or business. If they're ever unavailable, a qualified teammate will step in, trained to the same high standards.
No, your current plan, schedule, and services will remain the same. If you're curious about new service options or want to explore upgrades, we’d be happy to talk.
No, your pricing will not change because of this transition. Our prices are based on materials, service costs, and value. If any adjustments are made in the future, you’ll always be notified in advance.
Yes. You'll receive a service reminder 2–3 days in advance via your preferred method—text, email, or phone. You can reschedule anytime through MyAccount or by giving us a call.
No. Your current service agreement and contract terms stay the same.
You can call us directly at [phone number] to schedule a visit, ask a question, or speak with your technician.
We've got you covered. The same team that supported your audit and compliance needs at McCloud is still here under Terminix. You can contact your technician directly, call your local branch, or request documentation through MyAccount.
If you’re already on AutoPay, your billing date won’t change. The only difference is that charges on your statement will now appear as Rentokil Terminix.
Yes - but for the better. You’ll continue using MyAccount to manage your services, just now under the Terminix name. Everything you rely on is still there: viewing upcoming appointments, rescheduling service visits, making payments, and accessing service history. Plus, you’ll now benefit from upgraded functionality like easier service scheduling and enhanced documentation access.
Yes, you’ll now be visiting the Terminix website instead of the McCloud site. While the look and feel may be different, the goal remains the same - making it easy to find the information and support you need. You’ll also have access to new features like a comprehensive Pest Library, improved contact options, and industry-specific service pages.
If you bookmarked the old McCloud site, don’t worry - we’ll redirect you automatically.
We’re proud to become part of Terminix, a nationally trusted name in pest control. This change allows us to offer you even more advanced solutions, while keeping the same local team you know and trust.
Terminix is one of the most trusted names in pest control, serving millions of homes and businesses across the U.S. By joining Terminix, we’re enhancing our ability to protect your property with the latest treatments, faster service, and even stronger guarantees.
McCloud’s legacy lives on
McCloud has proudly served Midwest communities for generations - not just through expert pest control, but through local partnerships, sponsorship of youth sports, and a deep-rooted commitment to the regions we call home. Our expertise in regulated industries like food processing, pharmaceuticals, and healthcare has made us a trusted name in local business, too.
Now, as part of Terminix, that legacy continues. You’ll still see the same local team, bringing the same personal service, now backed by the added strength, innovation, and resources of a national leader. Together, we’re here to protect what matters most, with the same community spirit and care you’ve always known.
Still your local partner in pest control
We’ve proudly served your community for 00 years as McCloud Services, and we are not going anywhere.
“At McCloud, your peace of mind has always been our priority. Now, as part of Terminix, we’re better equipped than ever to serve you — with the same local team and commitment you’ve come to trust, and now with the strength and resources of a national leader behind us.”
Jesse Burton, Senior Pest Technician, Cincinnati, OH
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Already using MyAccount? You can continue managing your services just as before. Simply log in to view appointments, make payments, reschedule visits, or update your details. Just look for Rentokil Terminix on your service info—it’s still us.
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MyAccount is your easy-to-use portal for managing everything pest control. Set up your account in minutes to schedule services, access documents, and track your technician - all in one place.
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