Pest Control - Trenton

Excellent and professional service

Andrew Bulman and his partner came to my house and checked the attic, garage, crawl space and exterior home for rodents & wildlife. They went above and beyond and replaced the seal on the garage door. They were very thorough and reported no issues. I would highly recommend them for your rodent & wildlife issues.

Terminix inspects the property thoroughly and points out problematic areas and how to take care of them after his visit.

My technician Christopher always provides exceptional service, information and communication. He is a valuable asset and should be rewarded.

Ibrahim our tech is wonderful! Always there when we need him!

I called Terminex bc I had called Cooper at first and they never showed up. I gave 5 stars but would give more bc they're very good. The work they preformed was fantastic for our ant problem we had. I highly recommend Terminex for your exterminator needs

Robert Wilkes was great! Super friendly, showed up on time, and let me know everything he did before and after service. Great guy and haven’t had any issues with termites!

Technician, explain exactly what he was doing step-by-step, and I felt very comfortable with his explanations

Great!

Consistently excellent service. Thank you!

A total nightmare. Charged almost $350 for a service that was canceled weeks prior. Had 3 techs sent out to my home in error on for this canceled service. Have been unable to get in touch with Dan the manager of the Hamilton branch to. Left him 3 voicemails and no calls back. Waiting on a call back from the regional manager.

Timely appointment and Phil my regular twcnition always communicates with my about my needs and knows where by problem areas are.

First off...very expansive. The sales guy was nice but bit very vague and will pressure you for the 2 week 800 plan also started asking about my insulation and suggesting we should get that done too and this was ground hog issue not mouse.. He recommends credit and entered it on his tablet No receipt or invoice. I had to call them for about 5 days before i got an invoice which has nothing on it except for a the dollar amount, nothing else was filled in. (that is one issue cut short) Next...Had a ground hog issue. They area they are extremely expensive-charged me 800 (Including tax) for a two week trap set up and remediation of the area. Two weeks which meant that they would come check the trap everyday and remove any captures and reset. Well that never happened they came and set and forgot. I had to remand them to come everyday to rebait and set. Two nights we caught a rabbit. It took them two days and several text messages to come and release the rabbit. The next two nights there was bait and we caught the ground hog, it was a younger adult size. They took the trap away and I still had a week left. I wanted the trap reset for any other grown ones but he had no other traps in his truck. AFter another text they came out the next day and set the trap with bait. Within two nights the bait was gone. If they checked the trap everyday like they were supposed to they would of seen that. The two weeks end with bait in it for only about 6 of the ten days which included two of those days had animals in them (so really 4). A week later I have empty trap not being picked up or any info about the remediation. I texted them about it with no response. Next morning I texted them again but said he would have to talk to his Manager. This has been like 3.5 weeks now. SO I texted corporate and they actually helped to make sure they guys would be out here. After I talked to corporate they were at my house in about 2 hours to remove the unbaited trap and do remediation that they never talked about except for the sales guy. They actually did an okay remediation. SO they get two stars for and immediate corporate solution and a decent remediation. Everything else was subpar I had to text them multiple times to get things moving, they were reactive instead of proactive. I would have to recommend using a local business in the future as the methods area actually he same. However, that being said the guys that were out here were friendly and easy to work with.

Great professional service always timely deliverd

Unfortunately there is no 0 stars for such a horrible company that takes advantage of hard working families. DO NOT USE Terminix! We had the worst customer service, experience and satisfaction ever. They’ve even unfairly sent my wife’s account to a debt collector, for a service charge we were not responsible for, since we had already closed the account. I hope this review helps someone who is thinking about hiring Terminix.

Chris did a great job, communication was very good at responding to all my questions.

2024 We didn't have any issues with Terminix as long as we didn't need them. For $200 a quarter they provided 4 treatments around our home, Joe the technician was always very friendly. When we absolutely needed help with mice in June my wife was not able to get service. She made 3 calls to schedule, each time the appointment got lost or canceled, the third appointment would have been a week or more out. "Simply the best Pest control" of Clinton came out within 1 day of our call during peek season. We canceled our Terminix account 1 month after my quarterly payment. Terminix "policy" does not allow for a pro-rated credit for the remaining quarter. They suggest you wait out your quarter and cancel then. They also explain that 1 treatment is the cost of the $200 quarterly payment. Christina who was very friendly on the phone, apologized because the company was trying to service all there customers but couldn't possibly keep up with all the pests during peek season... (really??) a multi national company lile Terminix?? I can't believe it. Disappointing considering we have been loyal customers for 2 years. Terminix business model is collect as many quarterly payments, customer service be damned. Stay away, would not recommend.

The individual attention provided to my property each quarter keeps me as a Terminix customer.

Horrible service. Currently dealing with a possum/raccoon situation in my wall. I paid them 1300 for them to put a small one way exit trap from the roof. However, I told them it wasn’t a squirrel it was bigger than that and it obviously could not fit through that trap. They were going to send someone out over the weekend. The technician canceled and didn’t tell us . We called them to ask if they were coming and that’s when we were told that no one’s coming. They continue to talk about this branch manager that they need to speak to about my situation and what they should do. I paid them money and they continue to push the situation as if this animal isn’t trying to dig its way out of my wall into my bedroom. They don’t understand the severity of this situation. If you are thinking about hiring them. IM TELLING YOU DO NOT. YOU WILL WASTE YOUR MONEY AND TIME AND WILL NOT GET A RESOLUTION. Follow up. We found a different company who has actually helped with our situation as Terminix still hasn’t contacted us at all. If you’re looking for an amazing family owned business I highly recommend contacting A - team wildlife and pest solutions. Located in Morrisville PA. They have successfully put up traps to capture the problem we have.

Good over al experience

Great Service and always get a good update